da111 Terms and Conditions Rules and Policies for Users

1

General Terms and Definitions

Important Notice: These terms and conditions ("Terms") form a legally binding agreement between the da111 platform and its users. By continuing to use the platform, you are fully accepting all of these terms.

1.1 — Definitions

The key terms used in these conditions have the following meanings:

"Platform" means the da111 website, mobile interface, and all associated services.
"User" or "Member" means any person registered on da111.
"Account" means each user's personal gaming account.
"Balance" means the amount of money held in an account.
"Bonus" means additional funds or benefits provided as a promotional offer.
"Wagering Requirement" means the condition of placing a specified amount in bets before bonus funds can be withdrawn.

1.2 — Applicability

These terms apply to all services on the da111 platform, including casino games, sports betting, live dealer games, and all other gaming services. da111 reserves the right to amend these terms at any time without prior notice. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

2

Account Registration and Eligibility

2.1 — Age Requirement

The da111 platform is intended for persons aged 21 or older only. By registering, you declare that you are at least 21 years of age and that you are participating in gaming activities voluntarily. Providing false information about your age will result in immediate account closure and all deposited funds may be forfeited.

2.2 — Registration Requirements

To create an account, a user must meet the following conditions:

Each person may open only one account; opening multiple accounts is strictly prohibited.
All information provided at the time of registration must be truthful, accurate, and complete.
da111 must be notified immediately if any personal information changes.
Where applicable, required documents for identity verification (KYC) must be provided.
Circumventing geographic restrictions through a proxy, VPN, or any other means is prohibited.

2.3 — Identity Verification (KYC)

da111 reserves the right to verify a user's identity at any time. A national ID card, passport, or other valid identity document may need to be submitted before a withdrawal or upon request by the authorities. Withdrawal requests may be placed on hold until the KYC process is complete.

3

Account Security and Responsibility

3.1 — Password Protection

It is your responsibility to keep your account password completely confidential. Login credentials should not be shared with any third party. If unauthorized use of your account is suspected, da111 support must be notified immediately. da111 will not be held responsible for any loss resulting from the disclosure of a password.

3.2 — Account Transfer Prohibited

A da111 account is entirely personal and transferring, selling, or lending it to any other person is strictly prohibited. Any attempt to transfer an account will result in immediate account closure.

Warning: Granting a third party access to your account or placing bets on behalf of others is a violation of these terms. If such activity is detected, the account will be permanently closed.

4

Deposit and Withdrawal Policy

4.1 — Supported Payment Methods

da111 currently supports the following payment methods:

Payment Method	Minimum Deposit	Minimum Withdrawal	Withdrawal Time
bKash	৳300	৳1,000	15 minutes – 2 hours
Nagad	৳300	৳1,000	15 minutes – 2 hours
Rocket	৳300	৳1,000	15 minutes – 2 hours
Upay	৳300	৳1,000	15 minutes – 2 hours
Bank Transfer	৳300	৳1,000	15 minutes – 2 hours

4.2 — Deposit Terms

All deposits must be made from the registered account; third-party payments are not accepted.
The minimum deposit amount for each method is ৳300.
da111 reserves the right to reject any deposit for technical or security reasons.
Deposited funds are generally credited to the account instantly; if there is a delay, please contact support.

4.3 — Withdrawal Terms

The minimum withdrawal amount is ৳1,000 for each method.
Processing a withdrawal request may take between 15 minutes and 2 hours.
Withdrawals must be made to the same payment account from which the deposit was made.
If there is an active bonus balance, the wagering requirement must be met before a withdrawal can be made.
Large withdrawal amounts may require additional security verification if verification has not been completed.

5

Bonus and Promotion Terms

5.1 — Welcome Bonus

The da111 welcome bonus is 100% of the first deposit, up to a maximum of ৳15,000. To receive this bonus, the user must activate the bonus at the time of their first deposit. The bonus applies only once and can be received once per account.

5.2 — Wagering Requirement

The wagering requirement for the welcome bonus is 10x (ten times). This means the bonus balance becomes withdrawable after placing bets totalling ten times the bonus amount received. Certain games may be excluded from counting towards the wagering requirement — contact support for details.

5.3 — General Bonus Terms

The same bonus may not be claimed more than once from one account, one household, one device, or one IP address.
Placing low-risk bets to earn a bonus (for example, betting on both sides) will be treated as punishable abuse.
da111 reserves the right to modify, suspend, or cancel any bonus offer at any time.
A bonus applies only after a real-money deposit; no bonus can be converted to cash until the wagering requirement is met.
The validity period of a promotional offer will be stated on the relevant offer page; unused bonuses will be forfeited after expiry.

VIP Program: da111 has three VIP levels — Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback), and Gold (up to 1.2% weekly cashback). Advancement to a VIP level depends on your gaming activity. The cashback and benefits at each level are subject to change.

6

Prohibited Activities

Warning: If any of the following activities are detected, da111 reserves the right to immediately close the account, forfeit the balance, and take legal action where applicable.

6.1 — Fraudulent Activities

Creating multiple accounts or using another person's account.
Bonus abuse — exploiting weaknesses in the system or offers.
Registering with a false identity or personal information.
Playing games using computer or automation software (bots, scripts).
Colluding with other users or taking advantage of technical errors.

6.2 — Anti-Money Laundering Policy

da111 strictly follows an anti-money laundering (AML) policy. Using the platform as a channel for money laundering is strictly prohibited. If suspicious financial transactions are detected, da111 reserves the right to notify the relevant authorities and the associated account will be immediately frozen.

6.3 — Other Prohibited Activities

Attempting to hack or compromise the platform's security systems.
Harassing or insulting other users or da111 staff.
Spreading false information to damage the reputation of da111.
Assisting minors in participating in gaming.

7

Limitation of Liability

7.1 — Service Availability

da111 strives to ensure maximum availability, but the service may be temporarily disrupted due to technical maintenance, server issues, or other reasons. da111 will not be held responsible for any loss caused by such disruptions.

7.2 — Gaming Losses

Gaming is a recreational activity that carries risk. da111 is not responsible for any financial loss or emotional distress arising from gaming. Each user participates in gaming activities voluntarily and at their own risk.

7.3 — Third-Party Services

da111 uses services from third-party payment providers and game developers. da111 is not directly responsible for any disruption or fault in the services of these third parties, but will provide assistance in resolving issues.

8

Account Suspension and Closure

8.1 — Account Closure by da111

da111 reserves the right to suspend or permanently close an account in the following circumstances:

Violation of any clause of these terms.
If fraudulent or illegal activity is detected.
Failure to cooperate with the KYC verification process.
Accounts inactive for an extended period (at the operator's discretion).
On the instruction of a legal or regulatory authority.

8.2 — Voluntary Account Closure

A user may request account closure at any time via 24/7 live chat or email. Any valid balance in the account may be withdrawn before closure, but unused bonuses will be forfeited. If you wish to self-exclude under responsible gaming, please visit the Responsible Gaming page.

9

Responsible Gaming

9.1 — Setting Gaming Limits

da111 firmly believes in responsible gaming. Users can set deposit limits, loss limits, and session time limits to keep their gaming activity under control. For more information about these tools, please visit the Responsible Gaming page.

9.2 — Minor Protection

da111 places the highest importance on preventing minors (under 21) from participating in gaming. It is the responsibility of parents and guardians to ensure that minors do not open accounts or take part in gaming. Please report any suspicious activity in this regard to our support team.

10

Privacy and Data Protection

10.1 — Data Collection and Use

da111 collects personal information during registration, transactions, and gaming activity. This information is used to provide services, verify identity, and ensure security. For detailed information on our data use policy, please see our Privacy Policy page.

10.2 — Data Protection

da111 uses SSL encryption and modern security technology to keep user information protected. However, complete security of data transmitted over the internet cannot be guaranteed. Users affected by any security breach will be notified without delay.

11

Changes to Terms

11.1 — Right to Make Changes

da111 reserves the right to amend or update these terms and conditions at any time without prior notice. Updated terms will take effect as soon as they are published on the website. For significant changes, da111 will make an effort to notify registered users via email or through the platform.

11.2 — Continued Use After Changes

Continuing to use the platform or logging in after changes to the terms will be considered acceptance of the new terms. It is the user's responsibility to visit this page regularly to stay informed about the latest terms and conditions.

12

Dispute Resolution and Contact

12.1 — Complaint Submission Process

If you have a dispute or complaint, first contact da111's 24/7 live chat support. The support team will try to resolve the issue as quickly as possible. If it cannot be resolved through live chat, a formal complaint can be submitted via email.

12.2 — Contact Information

For any questions or assistance:

Live Chat: 24/7 support in Bengali — click the chat icon at the bottom of the platform.
Email: [email protected]

Visit our FAQ page for answers to common questions. da111 is committed to providing full support in Bengali.

Have a question?

Our 24/7 Bengali live chat support is always here for you.

Chat with us on Live Chat

da111 Terms and Conditions

Table of Contents